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A passenger told an air hostess that he needed a cup of water to take his medicine when the plane just took off. she told him that she would bring him the water in ten minutes. thirty minutes later, when the passenger’s ring for service sounded, the air hostess flew in a hurry. she was kept so busy that she forgot to give him the water. As a result, the passenger was held up(延遲) to take his medicine. she hurried over to him with a cup of water, but he refused it.
In the following hours on the flight, each time the air hostess passed the passenger she would ask him with a smile whether he needed help or not. but the passenger never paid attention to her. when he was going to get off the plane, the passenger asked the air hostess to hand him the passengers’ brochure(小冊子). she was very sad. she knew that he would write down sharp words, but with a smile she handed it to him. off the plane, she opened the brochure, and broke a smile, for the passenger wrote, “on the flight, you asked me whether I need help or not for twelve times in all. how can I refuse your twelve sincere smiles?” That’s right! who can refuse twelve sincere smiles from a person?
小題1:What did the passenger need when the plane just took off ?
A．brochure to write something
B．A cup of water to take his medicine
C．The air hostess to make an apologize
D．To get off the plane at once
小題2:Why did the air hostess forget to give him the water ?
A．ecause the passenger was angry
B．Because the passenger was very cruel
C．Because she was very busy
D．Because she was not friendly to the passenger
小題3:Why was the air hostess very sad ?
A．She thought the passenger would write down bad words
B．She thought she couldn`t give the passenger any help
C．She thought the passenger would tell her manager
D．She thought she should say sorry to the passenger again
小題4:The Chinese meaning of the word “sincere”is ________
A．自豪的B．婉轉的C．真誠的D．委屈的
小題5:Do you think which is the best title for the passage ?
A．The air hostessB．A cup of waterC．Twelve smilesD．On the plane

小題1:B
小題2:C
小題3:A
小題4:C
小題5:C

試題分析：這篇短文說的是在飛機上一名乘客請空中小姐給他拿杯水，他要吃藥。但因為空中小姐太忙了把這件事忘了，乘客很生氣。在接下來的時間里，這名空姐每次經過這位乘客的旁邊時都會帶著微笑禮貌的詢問是否需要她的幫助。在下飛機時乘客在小冊子上對這位空姐的熱情服務給予了肯定。
小題1:細節(jié)理解題。根據文章的 開頭A passenger told an air hostess that he needed a cup of water to take his medicine when the plane just took off.在飛機剛剛起飛后，一名乘客對空姐說他需要一杯水來吃藥。由此我們可以知道答案為B。
小題2:細節(jié)理解題。根據文章第一段she was kept so busy that she forgot to give him the water，她如此忙以至于她忘了給乘客拿水。由此我們可以知道是這位空姐是因為太忙了所以把這件事忘了。故選C。
小題3:推理判斷題。由文意可知，空姐因為太忙而忘了給乘客拿水，雖然之后她給乘客拿來了水但是卻被拒絕了，這位乘客生氣了，所以空姐以為他會在小冊子上寫對他不好的話。故選A。
小題4:詞義猜測題。句意：我怎么能拒絕你真誠的微笑呢？由文意可知，雖然乘客很生氣，不接受空姐的服務，但是這位空姐每次經過他的時候都面帶微笑的問他是否需要幫助。這位空姐是真誠的，她是真的想要為乘客服務，所以她臉上的微笑也是真誠的。故選C。
小題5:主旨大意題。這篇文章主要為我們講了一個空姐用自己真誠的微笑打動乘客的故事，故twelve smiles，十二個微笑，這個題目最能概括出本文的大意，故選C。
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