Question

Dear Sir,

I am writing to you about my stay at your hotel. My wife and I arrived on Saturday, May 15th and stayed for a week. Though we were treated well and found the service excellent, we think there are one or two things we should bring your attention.

1. We hoped for a nice holiday from our busy work lives, and your ad said “comfortable and quiet”. We want to have a chance to enjoy ourselves. However, we were always waken up by the noise every morning. Is it really necessary for the workers to start their repair work so early?

2. We hoped to swim in your “wonderful pool”. To our disappointment(失望), we found that it was closed for the whole time of our stay.

I hope you do not mind my writing to you about these things, but I would be happy if you could give me some explanation(說明). As I said at the start, it is a pity, and your service is so good in other places.

I hope to hear from you soon.

Yours sincerely

Tom Green

1.Who is Mr. Tom Green probably writing this letter to?

A. His friend. B. The owner of a hotel.

C. A reader. D. His father.

2.When did they get to the hotel?

A. On May 15th. B. A week ago.

C. Last year. D. On a cold morning.

3.What’s the main idea of the second paragraph (段落)?

A. The hotel was very comfortable and quiet.

B. The workers in the hotel were very hard-working.

C. He thought the hotel didn’t provide them with a quiet place.

D. The service in the hotel was very excellent.

4.What did Mr Green think about the swimming pool?

A. He felt disappointed because the swimming pool was closed for the whole time of their stay.

B. He felt disappointed because the swimming poop was too small.

C. He felt excited about it because he had a good time there.

D. He found it really wonderful, just like the words in the ad.

5.What kind of letter is it?

A. An invitation letter. B. A thank-you letter.

C. A sorry letter. D. A complaint letter.

Answer 1