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  From Mr.Ward Hoffman.

  Sir, I was halfway through Professor Raj Persaud’s article “What’s the tipping point”(Financial Times Weekend, April 9-10)when it occurred to me that what I was reading was not ironic(諷刺的).If Prof Persaud wants to know why Americans tip in restaurants, he needs only to ask the first American he meets in London.

  Americans tip in restaurants for one reason, and one reason only:we tip to supplement(補貼)the salary of restaurant workers.Quality of service does not enter into it, beyond the fact that one may tip a bit less for poor service, or a little more for good service.Not tipping at all in a non-fast-food restaurant is not a choice.In the US, one used to tip about 15 per cent for dining in a family-style restaurant or in an up-market(高檔的)restaurant.Here, in San Francisco Bay area restaurants, we are encouraged to tip 20 per cent or more, to help restaurant workers live in this very expensive area.

  After eating at an Italian restaurant in my city, I left a tip of 20 per cent on the non-tax part of our dinner bill.It was expected.There is nothing more complicated(復雜的)than that about Americans tipping in restaurants.

  Ward Hoffman, Palo Alto, CA 94306, US

  ***

  From Mr.Philip McBride Johnson.

  Sir, I agree with most of Raj Persaud’s opinion about the doubtful value of tipping, but with one exception(例外).Tips can be very useful when one is a repeat customer or diner.It is only when the tipper is a stranger and likely to remain so that the system does not work to his or her advantage.But frequent a hotel or a restaurant, always tip a bit more, and the difference in service and treatment will be easily felt.

  Philip McBride Johnson, Great Falls, VA 22066, US

(1)

What can we learn from Hoffman’s letter?

[  ]

A.

Quality of service determines tipping in the US.

B.

Americans don’t tip in non fast-food restaurants.

C.

Tipping in US up-market restaurant is unnecessary.

D.

How to tip in the United States is not complicated.

(2)

Johnson’s letter shows _________.

[  ]

A.

a stranger in a restaurant is likely to tip a bit more

B.

diners receive better service if they frequent a restaurant

C.

repeat diners may get good service if they tip a bit more

D.

the tipping system works to the advantage of new customers

(3)

From the two letters, we can learn Professor Raj Persaud _________.

[  ]

A.

feels doubtful about the value of tipping

B.

believes tipping improves quality of service

C.

wants to ask Hoffman about tipping m the US

D.

thinks tipping a bit more one can get good service

(4)

The two letters most probably appears in a _________.

[  ]

A.

notice

B.

handbook

C.

book review

D.

newspaper

答案:1.D;2.C;3.A;4.D;
解析:

(1)

從Hoffman信中對tipping的描述,以及最后一句話“There is nothing more complicated(復雜的)than that about Americans tipping in restaurants.”我們可以看出答案是D。

(2)

從“Tips can be very useful when one is a repeat customer or diner”一句以及最后一句可以得出結論,C是正確選項。

(3)

第一封信點出了Raj Persaud文章的標題“What’s the tipping point,”并簡單而又實用地介紹了美國人為什么tip;第二封信更是點出了“Raj Persaud’s opinion about the doubtful value of tipping,”說明了Raj Persaud的觀點。因此答案應是A。

(4)

notice通知,通告;handbook手冊;book review述評;newspaper報紙。根據(jù)文章內容,其最可能出現(xiàn)的地方只能是D。


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