Question

書面表達。
     假設(shè)你是李雷，上周你買了一本英文詞典，回家后發(fā)現(xiàn)有這樣那樣的質(zhì)量問題（缺
頁、印刷錯誤等），去書店要求退換。書店的服務(wù)態(tài)度又不好，因此給報社編輯寫信。
信中必須包括以下內(nèi)容：
1．事情的起因；
2．與書店交涉的經(jīng)過；
3．呼吁服務(wù)行業(yè)必須提高服務(wù)質(zhì)量。
注意：1．詞數(shù)100至120；
2．信的開頭和結(jié)尾已給出，不計入總詞數(shù)。
3．參考詞匯：印刷錯誤 misprint (n.) ；呼吁 appeal

Editor,
     I'm writing this letter to… ___________________________________________________
_________________________________________________________________________
     Thank you for your attention!                       
                                                                                                                        Yours sincerely ,

Answer 1

One possible version:
Editor,
     I am writing this letter to reflect some problems I've come across recently and appeal for the
improvement of the service industry.
     Last week I bought an English dictionary in a bookstore near my home . But when I came home and
read carefully, I found that several pages of the dictionary had been missing .What was worse, the
misprints spread everywhere in the dictionary and seriously affected my comprehension. I went to the
bookstore to ask for a replacement. But to my surprise, the staff of the bookstore turned down my
request rudely and even denied the poor quality of the dictionary.
     It goes without saying that today's market-oriented economy calls for much higher standard for the
service industry. However, to my regret, many of them fail to achieve this standard and the quality of the
staff needs to be improved. This certainly will not only deeply disappoint customers but hold back the
development of our country's economy. Therefore, I expect your newspaper to appeal to the service
industry to attach more importance to the service improvement.
     Thank you for your attention!
                                                               Yours sincerely,
                                                                 Li Lei