假定你是李華，兩周前你從網(wǎng)上訂購(gòu)了一套英語(yǔ)書蟲系列讀物（Bookworm Series），昨天才到貨，且包裝破損、數(shù)量不足。請(qǐng)就此向網(wǎng)店客服寫郵件投訴。要點(diǎn)如下：

1．介紹購(gòu)物情況：

2．反映存在問(wèn)題：

3．提出解決方案。

注意：

1．詞數(shù)100左右：

2．可適當(dāng)增加細(xì)節(jié)，以使行文連貫；

3．開頭和結(jié)尾已給出，不計(jì)入總詞數(shù)。

可能用到的生詞：投訴complaint n．

To whom it may concern,

 

 

Looking forward to your reply．

Li Hua

 

To whom it may concern,

I’m one of your customers. I ordered a set of Bookworm Series on your website two weeks ago, but I didn’t receive them until yesterday. And much to my disappointment, the books were so poorly packed up that the cover of one book was torn. To make matters worse, it is not a complete set, as I found one book missing.

I’m sorry to have received such poor service, and I believe I have every right to ask you to deal with this problem. I hope that you either return my money or deliver a new set of books to me. Besides, I’d like to be informed of the process of your dealing with my complaint.

Looking forward to your reply.

Li Hua

【解析】

試題分析：這是一篇提綱類作文。假定你是李華，兩周前你從網(wǎng)上訂購(gòu)了一套英語(yǔ)書蟲系列讀物（Bookworm Series），昨天才到貨，且包裝破損、數(shù)量不足。請(qǐng)就此向網(wǎng)店客服寫郵件投訴。要點(diǎn)如下：1．介紹購(gòu)物情況：2．反映存在問(wèn)題：3．提出解決方案。需要寫的內(nèi)容已經(jīng)粗略給出，需要我們翻譯成完整通順的句子，適當(dāng)添加些內(nèi)容，使文章更充實(shí)。寫作時(shí)注意準(zhǔn)確運(yùn)用時(shí)態(tài)，上下文意思連貫，符合邏輯關(guān)系，不能出現(xiàn)文章脫節(jié)問(wèn)題。一定要給出自己的看法。盡量使用自己熟悉的單詞句式，同時(shí)也要注意使用高級(jí)詞匯和高級(jí)句型為文章潤(rùn)色。注意要求的詞數(shù)100詞左右，不要太多也不要太少。

【亮點(diǎn)說(shuō)明】I hope that you either return my money or deliver a new set of books to me.這里含有一個(gè)賓語(yǔ)從句。

考點(diǎn)：提綱類書面表達(dá)

 

練習(xí)冊(cè)系列答案
相關(guān)習(xí)題

科目：高中英語(yǔ) 來(lái)源：2013-2014學(xué)年浙江省臺(tái)州市高三下學(xué)期3月第一次高考模擬考試英語(yǔ)卷（解析版） 題型：單項(xiàng)填空

Meeting again by chance, Lucy and Amy are delighted to the friendship where it left out years ago.

A. break upB. pick upC. bring up D. build up

 

查看答案和解析>>

科目：高中英語(yǔ) 來(lái)源：2013-2014學(xué)年浙江省五校高三第二次聯(lián)考英語(yǔ)試卷（解析版） 題型：單項(xiàng)填空

Experts and teachers all think that failure is not _____ a bad thing to some extent.

A. greatlyB. necessarilyC. definitelyD. fully

 

查看答案和解析>>

科目：高中英語(yǔ) 來(lái)源：2013-2014學(xué)年河南省濮陽(yáng)市高三第二次模擬考試英語(yǔ)試卷（解析版） 題型：閱讀理解

Here 's your weekly roundup of who's hiring in town and in nearby St. Charles County and Maryland Heights.

Who's Hiring: Petco

Location: St. Charles

Job: Cashier

Description: The cashier will help achieve store sales goals while helping to provide cus tomers with the products they need for happy and healthy pets. Petco is looking to you to pro vide exceptional customer service as you perform all aspects of point of sale service - cash, credit and check sales, returns and exchanges: This means offering quick and polite response to those customers who choose to shop with us.

Requirements: While a high school diploma is preferred, you must be able to demonstrate basic math skill and strong communication skills. You must be customer service focused and able to interact professionally and effectively through both verbal and written communication with everyone with whom you come into contact.

To Apply: Apply online .

Who's Hiring: City of St. Peters

Location: St. Peters

Job: Temporary Parks Worker

Description: Performs general labor to repair and maintain parks, playgrounds. athletic fields, and trails. Operates and performs minor maintenance to light and heavy equipment, power tools, motorized equipment, and vehicles.

Requirements: Must be a U.S. Citizen. High School graduate certificate. One year of applicable experience. Ability to frequently lift and/or move up t0 50 pounds and carry it a reasonable distance, and occasionally lift and/or move more than 75 pounds.

Pay: $15.27 per hour

To Apply: Apply in person ,fax t0 636-477-1044. or mail to: #1205-Human Resources. City of St. Peters, P.O. Box 9, St.Peters M0 63376.

Who's Hiring: Commerce Bank

Location: Maryland Heights

Job: Teller

Description: Responsible for handling deposits, check cashing, money orders, official checks. traveler's checks, and saving bonds. Know customers' needs and suggest appropriate bank services. Make referrals (移交 )to sales staff to assist the branch in meeting its sales goals. Commerce Bank reserves the right to fill all Part Time Teller positions as soon as qualified candidates are identified.

To Apply: Apply online .

1.If you want to be a cashier

A. you should provide customers what they need for free.

B. you should make the customers satisfied all the time

C. you should exchange ideas with customers freely

D. you should select goods instead of helping the customers

2.If you apply for the Temporary Parks worker______ .

A. you must be an excellent athlete

B. you should finish the college course

C. you must be an American citizen

D. you should have your own vehicle

3.Which of the following is TRUE according to the passage?

A. A teller should make advice for customers wisely.

B. A parks worker should weigh less than 75 pounds.

C. You must get in touch with Commerce Bank by phone.

D. You can earn the most if you choose City of St. Peters.

 

查看答案和解析>>

科目：高中英語(yǔ) 來(lái)源：2013-2014學(xué)年河北省高三第一次模擬考試英語(yǔ)試卷（解析版） 題型：信息匹配

根據(jù)短文內(nèi)容，從短文后的七個(gè)選項(xiàng)中選出能填入空白處的最佳選項(xiàng)。選項(xiàng)中有兩項(xiàng)為多余選項(xiàng)。

Although problems are a part of our lives, it certainly doesn’t mean that we let them rule our lives forever. One day or the other, you’ll have to stand up and say – problem, I don’t want you in my life.

1. Problems with friends, parents, girlfriends, husbands, and children – the list goes on. Apart from these, the inner conflicts within ourselves work, too. These keep adding to our problems. Problems come in different shapes and colors and feelings.

But good news is that all problems can be dealt with. Now read on to know how to solve your problems.

Talk, it really helps. What most of us think is that our problem can be understood only by us and that no talking is going to help. 2. Talking helps you move on and let go.

Write your problems. 3. When you write down your problems, you are setting free all the tension from your system. You can try throwing away the paper on which you wrote your problems. By doing this, imagine yourself throwing away the problems from your life.

Don’t lose faith and hope. No matter what you lose in life, don’t lose faith and hope. Even if you lose all your money, family… you should still have faith. 4.

Your problems aren’t the worst. No matter what problem you get in life, there’re another one million people whose problems are huger than yours. 5. Your problems might just seem big and worse, but in reality they can be removed.

Go about and solve your problems because every problem, however big or small, always has a way out.

A. But the truth is that when you talk about it, you’re setting free the negative energies that have been gathering within you.

B. When we have a problem, a pressing, critical, urgent, life-threatening problem, how do we try and solve it?

C. Tell yourself: when they can deal with them, why can’t I?

D. Of course, we’ve been fighting problems ever since we were born.

E. We can often overcome the problem and achieve the goal by making a direct attack.

F. Having a personal diary can also be of huge help if you don’t want a real person to talk with.

G. With faith and hope, you can rebuild everything that you lose.

 

查看答案和解析>>

科目：高中英語(yǔ) 來(lái)源：2013-2014學(xué)年河北省唐山市高三年級(jí)第二次模擬考試英語(yǔ)試卷（解析版） 題型：閱讀理解

Dining Experiences at Belmond Grand Hotel Europe

Delicious cuisine is paired with excellent musical entertainment at Belmond Grand Hotel Europe．

TCHAIKOVSKY NIGHT

Every Friday, dine in Lobby Bar and be treated to a special musical accompaniment．

Enjoy timeless classics from the great Russian composer Tchaikovsky, performed by local dancers and a

chamber orchestra．

Time: 7 pm - 10 pm

Price: RUB 2, 000 per adult

RUSSIAN AFTERNOON TEA

Take a seat in the Mezzanine Cafe at a table laid out with Imperial Porcelain china．Feast on Borodinsky

bread sandwiches with various fillings, hot smoked trout（鱒魚）, delightful mini pirozhki and sweets such

as vatrushkas, all accompanied by good, strong tea and light music．

Available daily 2 pm - 6 pm, priced at 1800 RUB for two．

TAITTINGER CHAMPAGNE BRUNCH

Enjoy a wide variety of international dishes and unlimited drinks accompanied by live jazz at L'Europe

Restaurant every Sunday．A supervised playroom for children is also available．

Time: I pm - 4:30 pm

Price: RUB 4, 900 per adult; Children': up t0 7 - free / 7 t0 15 - RUBI, 800 / above 16 - full price

VODKA EXPERIENCE

Available in the Caviar Bar, let our seasoned chef take you through caviar and vodka pairings．

You can also take part in cocktail demonstrations, or enjoy vodka-themed treatments at the beauty salon．

Available daily 4 pm - 11 pm, priced at RUB 3, 000 for one bottle．

1.A couple with twins aged 5 dining at L'Europe Restaurant should pay at least ．

A．RUB 14, 400 B．RUB 19, 600

C．RUB 9, 800 D．RUB 3, 600

2.Which of the following will be your best choice, if you like classical music?

A．Lobby Bar． B．The Mezzanine Caf6．

C．Caviar Bar． D．L'Europe Restaurant．

3.Where does this passage probably come from?

A．A science fiction． B．A hotel brochure．

C．A recipe book． D．A geography textbook．

 

查看答案和解析>>

科目：高中英語(yǔ) 來(lái)源：2013-2014學(xué)年河北冀州中學(xué)高三仿真英語(yǔ)試卷（解析版） 題型：信息匹配

Every year, it costs British students more and more to attend university. 1. So is a university degree really worth it?

In 2006, the UK government started to allow universities in England and Wales to charge British students tuition fees. As a result, more than 80% of students in England and Wales now take out a student loan in order to go to university. 2. The average student in England and Wales now graduates from university with debts of around ￡12,000. Students of medicine, who study for longer, usually have debts of more than ￡20,000. That is a lot of money. 3. They even struggle to pay rent on a house, because they have to start paying back the student loan after graduating.

You might think that a British person with a degree will find it easy to get a well-paid job. However, most people in “white-collar jobs” seem to have a degree these days, so there is a lot of competition. 4. Like everyone else, graduates usually have to start at the bottom and work their way up. That can be very frustrating for them, since they are often over-qualified for the work they are doing. While at university, they had dreams of getting an exciting, challenging job. Therefore, life after university ends up being quite disappointing for a lot of graduates.

5. Students have always been seen as not having a lot of money, but “student poverty” is now considered a real problem in the UK. Most British students expect to get a loan, part-time job or summer job. Worse still, however, an increasing number of students turn to crime to support themselves.

A. They are graduating with larger and larger debts.

B. All these lead to the reevaluation of a university degree.

C. It means graduates cannot afford to buy a house for many years.

D. Sometimes they have to borrow money from relatives and friends.

E. If solved improperly, the debts might cause serious social problems.

F. They use the loan to pay for tuition fees, books and living expenses.

G. Also, British companies tend to value work experience over a piece of paper.

 

查看答案和解析>>

科目：高中英語(yǔ) 來(lái)源：2013-2014學(xué)年江西省協(xié)作體高三第二次聯(lián)考英語(yǔ)試卷（解析版） 題型：單項(xiàng)填空

If children are asked to help with housework, they will feel needed. ______, they will learn to take care of themselves.

A. On the contrary B. In a word         C. That is to say      D. What’s more

 

查看答案和解析>>

科目：高中英語(yǔ) 來(lái)源：2013-2014學(xué)年江西省等重點(diǎn)中學(xué)高三聯(lián)考英語(yǔ)試卷（解析版） 題型：單項(xiàng)填空

I’m writing to apologize for my absence from last week’s meeting. I was unexpectedly ________ at work.

A. picked up B. given up C. held up D. made up

 

查看答案和解析>>

同步練習(xí)冊(cè)答案