【題目】假設(shè)你是李華，上個(gè)月在某網(wǎng)站上購(gòu)買了兩本英文原版小說(shuō)，其中一本有質(zhì)量問(wèn)題，請(qǐng)你給客服寫一封郵件，說(shuō)明具體問(wèn)題并要求退款。內(nèi)容包括：

1.封皮嚴(yán)重?fù)p毀，內(nèi)文有缺頁(yè)。

2.書中所附的圖片清晰度不夠，影響閱讀； 3.要求全額退款。

注意：1.詞數(shù)100左右。 2.可適當(dāng)增加細(xì)節(jié)，以使行文連貫。

Dear Sir or Madam,

____________________________________________________________________________________________

____________________________________________________________________________________________

____________________________________________________________________________________________

____________________________________________________________________________________________

____________________________________________________________________________________________

____________________________________________________________________________________________

____________________________________________________________________________________________

____________________________________________________________________________________________

_______________________________________________________________

Yours sincerely,

Li Hua

【答案】Dear Sir or Madam,

I’m writing to make a complaint. I purchased two English novels from your website last month. I’m sorry to inform you that one of the books fell short of my expectations. The parcel was almost torn open when it arrived. One book’s cover was severely misshapen due to the long journey from the US to China. To my greater disappointment, a couple of pages inside the book have gone missing and the pictures the book contains are so blurry that I can’t even work out the message the author is trying to convey through them. I demand the money I paid for the book be fully refunded .

Your prompt response will be highly appreciative.

Yours sincerely,

Li Hua

【解析】本文屬于應(yīng)用文中的書信，要求寫信給某網(wǎng)站客服說(shuō)明所購(gòu)圖書的具體問(wèn)題并要求退款。以第一人稱為主。要點(diǎn)：1.寫信目的；2.描述圖書質(zhì)量問(wèn)題；3.表達(dá)你的失望并要求退款。
這是一篇提綱類作文，我們需要用正確的英語(yǔ)把給出的要點(diǎn)表達(dá)出來(lái).本作文中給出的要點(diǎn)比較具體,故需要準(zhǔn)確表達(dá).寫作時(shí)注意準(zhǔn)確運(yùn)用時(shí)態(tài)，上下文意思連貫，符合邏輯關(guān)系，
也要注意使用高級(jí)詞匯和高級(jí)句型使文章顯得更有檔次。特別注意在選擇句式時(shí)要賦予變化。同時(shí)應(yīng)選用合適的連接詞或過(guò)渡詞，使文章具有一定的連貫性。考生必須認(rèn)真查驗(yàn)是否有漏寫情況，有無(wú)拼寫錯(cuò)誤及標(biāo)點(diǎn)誤用等。
【亮點(diǎn)說(shuō)明】
范文中運(yùn)用了高級(jí)詞匯inform、torn open、convey大量的短語(yǔ)make a complaint、fell short of my expectations.、To my greater disappointment、work out、以及多變句型如：虛擬語(yǔ)氣：I demand the money I paid for the book be fully refunded .

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