Question

【題目】On a cold morning of 2014, I intended to take a taxi to the airport with my big luggage. There were some taxis _________me, but none stopped. It was freezing cold for March. Nearly an hour later I got into a taxi.

I wondered why I was in such a bad________. The driver told me most taxi drivers________thought that I would go to the train station. But this driver never________passengers. On the way to the airport, he________his story with me.

His spotless car_______whenever passengers waved, not measuring the profits. He rushed to open the door for them and made sure they were comfortably seated________he closed the door. As he got in the driver’s______, he mentioned that the neatly folded newspaper next to them were for their______. He then showed them several CDs and asked what type of______they would enjoy.

He had________many jobs before. But he got tired of thinking his best would never be good enough. He decided to find his ________in life. He loves driving cars and being of _______. He always felt proud of his full day’s wonderful work. So he became a________. One thing he knew for sure, to be good in his business he could simply just meet the _________of his passengers. But to be great in his______, he had to exceed the customer’s expectations. “I like both the sound and return of being great better than just getting by_______,” he concluded his story with these words.

I_________a lot from him. Many speakers_______thousands of dollars to impact this kind of training to be the best in our______. But it cost me only the taxi fees, and he also taught me a million-dollar lesson in customer satisfaction and expectation.

【1】A. fetching B. refusing C. carrying D. passing

【2】A. state B. situation C. condition D. position

【3】A. stubbornly B. amazingly C. interestingly D. strictly

【4】A. chose B. ignored C. called D. judged

【5】A. told B. showed C. shared D. spoke

【6】A. pulled through B. pulled out C. pulled up D. pulled on

【7】A. after B. before C. when D. until

【8】A. seat B. wheel C. case D. direction

【9】A. value B. help C. importance D. use

【10】A. paper B. sport C. dance D. music

【11】A. taken up B. taken over C. taken down D. taken in

【12】A. favorite B. story C. chance D. future

【13】A. service B. thought C. opportunity D. excitement

【14】A. businessman B. taxi driver C. professional player D. scientist

【15】A. complaints B. requirements C. expectations D. developments

【16】A. family B. time C. company D. business

【17】A. on duty B. on average C. in particular D. on earth

【18】A. think B. increase C. attract D. benefit

【19】A. charge B. provide C. offer D. supply

【20】A. life B. experience C. career D. lesson

Answer 1

【答案】

【1】D

【2】B

【3】A

【4】A

【5】C

【6】C

【7】B

【8】A

【9】D

【10】D

【11】A

【12】A

【13】A

【14】B

【15】C

【16】D

【17】B

【18】D

【19】A

【20】C

【解析】本文敘述了作者乘坐出租車的一次經歷，這位司機為他提供了不可思議的良好服務，經過了解我發(fā)現他對自己的工作有瘋狂的熱愛，努力讓顧客滿意。

【1】D

考查動詞。A. fetching 去取； B. refusing 拒絕； C. carrying 搬運； D. passing通過。有一些出租車從我身邊經過，但是都沒有停。故選D。

【2】B

考查名詞。A. state國家； B. situation境況； C. condition 條件； D. position位置。我想知道為什么我處在一個這么壞的境況。故選B。

【3】A

考查副詞。A. stubbornly頑固地； B. amazingly 令人驚訝地； C. interestingly 有趣地； D. strictly嚴格地。這位司機告訴我多數的司機都固執(zhí)地認為我去火車站。故選A。

【4】A

考查動詞。A. chose選擇； B. ignored 忽視； C. called叫喊； D. judged判斷。但是拉我的這位司機從來不挑顧客。故選A。

【5】C

考查動詞。A. told 告訴； B. showed展示； C. shared 分享； D. spoke講話。在去機場的路上，他和我分享他的故事。故選C。

【6】C

考查動詞詞組。A. pulled through 渡過難關； B. pulled out 退出，拉出； C. pulled up 拔起； D. pulled on繼續(xù)拉。無論什么時候有乘客揮手，他的干凈的、整潔的車都會停下。故選C。

【7】B

考查狀語從句。A. after 在---之后； B. before 在---之前； C. when 當---時候； D. until直到---為止。他急忙為乘客打開門，在關門之前要確保他們舒適地做好。故選B。

【8】A

考查名詞。A. seat座位； B. wheel 輪子； C. case 情況； D. direction方向。當他坐在司機座位時，他告訴乘客他們身邊的報紙是讓他們看的。故選A。

【9】D

考查名詞。A. value價值； B. help 幫助； C. importance 重要性； D. use使用。當他坐在司機座位時，他告訴乘客他們身邊的報紙是讓他們看的。故選D。

【10】D

考查名詞。A. paper 紙； B. sport 運動； C. dance 舞蹈； D. music音樂。根據several CDs可知問乘客喜歡聽什么類型的音樂。故選D。

【11】A

考查動詞詞組。A. taken up從事，拿起； B. taken over接管； C. taken down 取下； D. taken in吸收，理解。以前他從事過很多工作。故選A。

【12】A

考查名詞。A. favorite喜愛的人或事物； B. story 故事； C. chance 機會； D. future未來。他決定找到他人生中最喜歡干的事。故選A。

【13】A

考查名詞。A. service服務； B. thought 思想； C. opportunity 機會； D. excitement興奮。他喜歡開車和服務。故選A。

【14】B

考查名詞。A. businessman商人； B. taxi driver 出租車司機； C. professional player 職業(yè)運動員； D. scientist科學家。所以他成了一名出租車司機。故選B。

【15】C

考查名詞。A. complaints 抱怨； B. requirements 要求； C. expectations期盼； D. developments發(fā)展。有一件事我深信不疑，想在這個行當中做得好，只要滿足乘客的期望就行了。故選C。

【16】D

考查名詞。A. family 家庭； B. time 時間； C. company公司； D. business生意。有一件事我深信不，想在這個行當中做得好，只要滿足乘客的期望就行了。故選D。

【17】B

考查詞組。A. on duty 值日； B. on average 平均； C. in particular 特別地； D. on earth究竟，到底。我不滿足于僅僅以一般服務打發(fā)日子，我喜歡顧客對我優(yōu)質服務的贊譽和因此得到的回報。故選B。

【18】D

考查動詞。A. think 想，認為； B. increase 增長； C. attract 吸引； D. benefit有利于。我從他那里學到了很多。故選D。

【19】A

考查動詞。A. charge 索價，控告； B. provide提供； C. offer 出價； D. supply供給。很多演說家索取數千萬美元來傳授這種訓練成為我們事業(yè)中最好的。故選A。

【20】C

考查名詞。A. life 生活； B. experience經歷； C. career 事業(yè)； D. lesson教訓。很多演說家索取數千萬美元來傳授這種訓練成為我們事業(yè)中最好的。故選C。