科目：高中英語 來源： 題型：閱讀理解
根據(jù)短文內(nèi)容，從短文后的選項中，選出能填入空白處的最佳選項，選項中有兩項為多余選項。
Is the customer always right? Shopping is very much a part of a country’s culture, and
attitudes to shopping and consumers vary from country to country just as much as climate or taste
in food.
Recent economic hardship has given the consumers increased power in Europe because shopkeepers fight to win their share of reduced disposable（可支配的）income．This has meant failing prices，plenty of special offers and a re-examination of what customer service really means． In restaurants in the south of the USA，for example，waiters compliment．（恭維）you on your clothes，ask about your day，compliment you on your wisdom of your order and then return every ten minutes to refill your glass and make sure that everything is to your satisfaction．
Anyone who has waited 30 minutes to be served in fl restaurant may possibly dream of such customer service． a fact，different nationalities expect different types of service．As a friend of mine once told me，"By the end of evening I had spent as much time talking to the waiter as to my wife．"
A Chinese-American friend loves telling people about how her Chinese mother shops for clothes．First of all she waits until they are on sale． And later she finds some small fault with the product and demands a further reduction．She never buys anything at the regular price．Could you imagine trying such ways in department stores in other countries?
Attitudes to service are，of course，affected by employers’ attitudes to their workers．As American waiters heavily depend on tips，they have to provide more service．But is this fair? It might not be a case of"Is the customer always right ?"but a case of” How much service is it fair to expect?"
A．People often point to America as an example of good customer service．
B．It is a question of expectations．
C．Do we think it is fair to ask shop assistants to work late evenings or on Sundays?
D．Then she asks for a discount until she gets an even better price．
E．The answer，it seems，depends on which country you are in．
F．The way we shop shows the way we get along with other people．
G．However，do Europeans really want US style service?
查看答案和解析>>
科目：高中英語 來源： 題型：閱讀理解
Madonna Expresses Herself
I know this was over，but it’s like last week in Spain.For some strange reason，I fail to realize the first leg of the tour during the raining season in Japan.So it’s very strange that the dancers prefer the show in the heavy rain.They were so excited to be performing for the audience that the world could be boiling up and they wouldn’t be frightened.Malisha，my assistant became my only way to the outside world.I think in a lot of ways in New York，the time I spent when I was sick was the hardest on her.And since I was staying in my own apartment in New York，I lost my contact with my dancers completely.
Oh，Los Angeles was hard in that way.I mean I’ve always found it’s a little tiring to be among famous people just because you are famous too.It can cause a lot of trouble.Detroit was definitely the hardest place we went to on the tour.You know people always talk about how stars change you but they never talk about how it can change people that cause them.I hadn’t been to the cemetery since I was a young girl.I used to go right after she died.I don’t know my mother’s death is just a big mystery to me when I was a child.No one really explained it to me.So what I remembered most about my mother was that she was very kind and very gentle and very feminine.I mean，I don’t know，I guess，she just seems like an angel to me，but I suppose everybody thinks their mother is an angel when they are five.I also know she was very religious，so I never really understood why she was taken away from us.It just seems so unfair，I never thought that she’d done something wrong.So often，at times I wonder what I have done wrong.
1．Madonna’s tour was in the following order：________.
A．Spain—New York—Japan—Los Angeles—Detroit
B．Spain—Japan—New York—Los Angeles—Detroit
C．Japan—Spain—New York—Detroit—Los Angeles
D．Japan—New York—Spain—Detroit—Los Angeles
2．The underlined word “l(fā)eg” in this passage probably means “________”．
A．stop B．chance C．suffering D．performance
3．What does Madonna think of her own life?
A．She is famous all over the world and she lives a very comfortable life.
B．Her life is interesting and colorful and she is admired by anyone else.
C．Although she is very tired，she can tour many places and earn much money.
D．Her life is tiring and hard and she can’t easily contact with the outside world.
4．In Madonna’s opinion，it is fair that ________ have died.
A．people who had done something wrong must
B．people who hadn’t done anything wrong shouldn’t
C．her mother who hadn’t done anything wrong shouldn’t
D．she who had done something wrong should
查看答案和解析>>
科目：高中英語 來源：2012-2013學年河北省正定中學高二第二次月考英語試卷（帶解析） 題型：填空題
根據(jù)短文內(nèi)容，從短文后的選項中選出能填入空白處的最佳答案。選項中有兩項為多余選項。
Is the customer always right? 【小題1】 Shopping is very much a part of a country’s culture, and attitudes to shopping and consumers vary from country to country just as much as climate or taste in food.
Recent economic hardship has given the consumers increased power in Europe because shopkeepers fight to win their share of reduced disposable(可支配的)income. This has meant falling prices, plenty of special offers and a re-examination of what customer service really means.
【小題2】 In restaurants in the south of the USA, for example, waiters compliment(恭維)you on your clothes, ask about your day, compliment you on your wisdom of your order and then return every ten minutes to refill your glass and make sure that everything is to your satisfaction.
Anyone who has waited 30 minutes to be served in a restaurant may possible dream of such customer service. 【小題3】 In fact, different nationalities expect different types of service. As a friend of mine once told me “By the end of evening I had spent as much time talking to the waiter as to my wife.”
A Chinese-American friend loves telling people about how her Chinese mother shops for clothes. First of all she waits until they are on sale. 【小題4】 And later she finds some small fault with the product and demands a further reduction. She never buys anything at the regular price. Could you imagine trying such ways in department stores in other countries?0
Attitudes to service are, of course, affected by employer’s attitudes to their workers. As American waiters heavily depend on tips, they have to provide more service. But is this fair? 【小題5】 It might not be a case of “Is the customer always right?” but a case of “How much service is it fair to expect?”
| A．People often point to America as an example of good customer service. |
| B．It is a question of expectations. |
| C．Do we think it is fair to ask shop assistants to work late evenings or on Sundays? |
| D．Then she asks for a discount until she gets an even better price. |
查看答案和解析>>
科目：高中英語 來源：2014屆河北省高二第二次月考英語試卷（解析版） 題型：信息匹配
根據(jù)短文內(nèi)容，從短文后的選項中選出能填入空白處的最佳答案。選項中有兩項為多余選項。
Is the customer always right? 1 Shopping is very much a part of a country’s culture, and attitudes to shopping and consumers vary from country to country just as much as climate or taste in food.
Recent economic hardship has given the consumers increased power in Europe because shopkeepers fight to win their share of reduced disposable(可支配的)income. This has meant falling prices, plenty of special offers and a re-examination of what customer service really means.
2 In restaurants in the south of the USA, for example, waiters compliment(恭維)you on your clothes, ask about your day, compliment you on your wisdom of your order and then return every ten minutes to refill your glass and make sure that everything is to your satisfaction.
Anyone who has waited 30 minutes to be served in a restaurant may possible dream of such customer service. 3 In fact, different nationalities expect different types of service. As a friend of mine once told me “By the end of evening I had spent as much time talking to the waiter as to my wife.”
A Chinese-American friend loves telling people about how her Chinese mother shops for clothes. First of all she waits until they are on sale. 4 And later she finds some small fault with the product and demands a further reduction. She never buys anything at the regular price. Could you imagine trying such ways in department stores in other countries?0
Attitudes to service are, of course, affected by employer’s attitudes to their workers. As American waiters heavily depend on tips, they have to provide more service. But is this fair? 5 It might not be a case of “Is the customer always right?” but a case of “How much service is it fair to expect?”
A．People often point to America as an example of good customer service.
B．It is a question of expectations.
C．Do we think it is fair to ask shop assistants to work late evenings or on Sundays?
D．Then she asks for a discount until she gets an even better price.
E. The answer, it seems, depends on which country you are in.
F. The way we shop shows the way we get along with other people.
G. However, do Europeans really want US style service?
查看答案和解析>>
科目：高中英語 來源：2013屆北京市高二3月檢測練習英語試題 題型：單項填空
The report was not concrete and in a way lacked persuasion, but _____,I felt it is fair.
|
A．a(chǎn)bove all |
B．in others words |
C．on the whole |
D．on average |
查看答案和解析>>
湖北省互聯(lián)網(wǎng)違法和不良信息舉報平臺 | 網(wǎng)上有害信息舉報專區(qū) | 電信詐騙舉報專區(qū) | 涉歷史虛無主義有害信息舉報專區(qū) | 涉企侵權舉報專區(qū)
違法和不良信息舉報電話：027-86699610 舉報郵箱：58377363@163.com
