You can’t avoid a conflict(沖突) at work. If you can avoid a conflict, it means you will win what you want regardless of what the other person wants. Since the potential issue has not been removed, it will appear later. Here are the necessary tips on handling conflicts at work.
★ Realize that some conflicts are unavoidable at work. On numerous occasions, conflict and disagreement are likely to happen. But when a conflict happens it’s not the end of the world. On the contrary, it can be the beginning of an interesting learning process. Conflicts mean that people care enough to disagree strongly. The trick is not to allow the conflict to go on forever.
★ Handle conflicts sooner rather than later. Solve a conflict when it starts, as it only gets worse with time going by. Conflicts at work arise not from something that was said, but from something that wasn’t said! Everyone’s waiting for the other to admit he’s wrong and gets more unpleasant after the conflict has lasted a while. It’s essential to interrupt the “waiting game” before it gets to that point.
★ Ask nicely. If somebody has done something that made you angry, or if you don’t understand their viewpoint or actions, simply asking nicely about it can make a world of difference. Never assume that people do what they do to annoy or hurt you. Sometimes there’s a good reason why that person does what he or she does, and a potential conflict disappears right there. Do remember to make an inquiry, not a blame of any sort.
★ Appreciate. Praise the other part in the conflict. Tell them why it’s worth it to you to solve the conflict. This can be difficult as few people find it easy to praise and appreciate a person they disagree strongly with, but it is a great way to move forward.
Topic | How to 1..________ conflicts at work |
Reason | Conflicts won’t 2..________if not dealt with. |
3.._______ on handling conflicts
| Don’t be afraid of conflicts which can happen on many 4..________and try to resolve a conflict soon or it will get 5..______. |
·Interrupt the “waiting game” and try to admit your 6..________actively. | |
Don’t imagine people do something to make you7..________ on purpose. | |
· Remember not to 8..________others, but ask them nicely about what they do, which may make a difference. | |
Try to appreciate the other part in the conflict although it is 9..________to do so. | |
10.._______ | As long as you learn to do with conflicts, you’ll work in joy. |
閱讀快車系列答案科目：高中英語 來源：2015屆山東省德州市高二下學期期中考試英語卷（解析版） 題型：單項填空
I do enjoy when I’m listening to the sound of the rain.
A. themB. thatC. itD. this
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—It’s so hot. What about getting a drink?
—Good idea. It’s my___ .
A. treat B. charge C. trade D. cost
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So much of
interest ________ that most visitors simply run out of time before seeing it all.
A. offers Beijing B. Beijing offers
C. does Beijing offer D. Beijing does offer
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Li Qi works hard as usual and it has _______. He has got the first in The Voice of China.
A. showed upB. cut off
C. paid off D. put up
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科目：高中英語 來源：2015屆安徽省高二下學期期中考試英語試卷（解析版） 題型：閱讀理解
Jayne Fisher watched anxiously as her 17-year-old daughter Katie pulled her lamb（羊羔） into the Madison County Junior Livestock for sale.
Katie was battling cancer. This was her first chance in months to be outdoors having fun, away from hospitals and treatments, and she had come with high hopes for earning some money for her treatment. She had wavered a little on her decision to part with the lamb, but with lamb averaging two dollars a pound, Katie was looking forward to it. So the bidding（出價began.
That’s when Roger Wilson, the auctioneer(拍賣師), had a sudden inspiration that brought some unexpected results. “We sort of let everybody here know that Katie had a situation that wasn’t too pleasant,” is how he tells it. He hoped that his introduction would push the bidding up, at least a little bit.
Well, the lamb sold for $11.50 a pound, but things didn’t stop there. The buyer paid up, then decided to give the lamb back so that it could be sold again.
That started a chain reaction, with families buying the animal and giving it back, over and over again. When local businesses started buying and returning, the earnings really began to pile up. The first sale is the only one Katie’s mom remembers. After that, she was crying too hard as the crowd kept shouting, “Resell! Resell! ”
Katie’s lamb was sold 36 times that day, and the last buyer gave it back for good. Katie ended up with more than $16,000 to pay her medical expenses——and she still got to keep her famous lamb.
1.Katie sold her lamb in order to_______.
A. earn an amount of money to cover her medical expenses
B. help her mother support their family and keep more lambs
C. show her lamb was a famous one and raise some money
D. get some unexpected results from a chain reaction
2.Why did families buy Katie’s lamb and return it repeatedly?
A. They had fun in reselling it.
B. The auctioneer ordered them to do so.
C. They wanted to help Katie from the heart
D. Katie’s mother cried for help.
3.The word “waver” in the second paragraph probably means _______.
A. agree B. hesitate C. refuse D. focus
4.What is the best title of the passage?
A. Battling cancer B.A warm-hearted auctioneer
C. Bidding from the heart D.A wise lamb
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This advertisement is a/an______ example of their marketing strategy
A. average B. specific C. typical D. flexible
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科目：高中英語 來源：2015屆安徽省高二下學期期中考試英語試卷（解析版） 題型：完型填空
Joshua, my son, is fifteen years old. He was born with
Down Syndrome (唐氏綜合癥). In the last fifteen years. I have experienced many difficult and stories. However, right now I want to just stick to the topic of . When Joshua was born, they us not to “waste our time, energy or money". They claimed that our son would never accomplish anything. They told us he would never walk, talk or learn to use the toilet. , we were not about to accept the words. However, we weren’t really sure what to expect.
Therefore, we expected him to develop at his own pace, with a lot of help and encouragement, but only to develop little. We decided that we saw progress we could never give up. Very early on, we knew in our hearts that we had to have high expectations, but how high? We could not set goals for him that he could not ever possibly reach. , if we did not have high hopes, the chances would be very slim for him to work to his potential.
When Joshua was four and a half years old, his younger sister, CJ, was three and attended the same preschool in a younger class. The school an art contest and all the children in it presented pictures. The pictures were hung on the wall and the president of the local church, who was not personally with the children, was appointed to be the .
On the day of the contest, I made my through the crowded parents to see CJ’s picture, it was likely to be hung there, but Joshua's class pictures were not yet up and I didn’t think twice about seeing his picture leaving the building. You see, I had no expectation that Joshua would win; it was for me to know that he was able to draw a picture and have it with those of the other children.
Well, when I returned to the kids, you can image my when I discovered that Joshua was the winner from his class! Proud and excited, he told everyone, “I won the contest! I it! ”
CJ kept insisting that she had won too and it was certainly a feeling to know that Joshua had achieved something that his sister had not. After that I decided to keep my expectations . It seems that most people work to whatever expectations are set for them. Why should Joshua be any ?
1.A. inspiring B. frustratingC. encouragingD. exciting
2.A. expectation B. loveC. educationD. instruction
3.A. suggested B. hopedC. persuadedD. advised
4.A. Luckily B. UnfortunatelyC. NaturallyD. Generally
5.A. due to B. as long asC. so far asD. in case
6.A. However B. BesidesC. ThusD. Therefore
7.A. charged B. preparedC. engagedD. held
8.A. familiar B. similarC. friendlyD. close
9.A. host B. teacherC. headmaster D. judge
10.A. effectB. wayC. forceD. struggle
11.A. whereB. asC. whenD. that
12.A. afterB. duringC. before D. once
13.A. anxious B. enoughC. amazingD. pleased
14.A. displayedB. kept C. takenD. replaced
15.A. take upB. keep upC. get up D. pick up
16.A. surpriseB. expectation C. anxietyD. amusement
17.A. gotB. drewC. madeD. defeated
18.A. specialB. extraordinaryC. curiousD. mixing
19.A. onB. highC. greatD. easy
20.A. difficultB. upsetC. disappointedD. different
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科目：高中英語 來源：2015屆安徽省、合肥六中高二下期末英語試卷（解析版） 題型：閱讀理解
From now on, never spend your precious time thinking of reasons for your failures and shortcomings. Instead, realize that the seeds of success were planted within you when you were born. Only you have the power to make those seeds grow.
The seeds, and the power to grow them, are contained in the best machine ever created: the human mind. Success is a choice and not a chance. You were born a winner. You can be a success if only you make the right choice.
You cannot be successful without first developing your self-esteem(自尊). Your level of self-esteem is always based on the degree of control that you are able to have over yourself, and thus over your life. People with low self-esteem are people who do not believe that they have any power, or responsibility for their lives. They are leaves tossed(搖擺) by the winds of chance blown about with any sudden change in the weather.
You can control your life only to the degree that you believe that you are responsible for everything that happens in your life. Failures think that everything happens by accident and chance. Successful people realize that they are responsible.
Everything happens as a result of something. If we can identify the cause, we can control the effect. We are responsible for what we choose to think and believe. One generally rises to the level that one expects. We are responsible for setting our expectations. Our success is dependent upon our level of confidence.
In short, in all areas of your life, whether they are financial, physical, emotional, or spiritual, you are responsible. Once you recognize this, accept it, and firmly believe it, you are on the road to success.
1.People with low self-esteem are compared to leaves because they ______.
A. are easily affected by windy weather
B. are ready to change their minds
C. don’t have the power to face their fate
D. can’t control themselves
2. Losers would think that ______.
A. their failure is only because of bad luck
B. they don’t make efforts to succeed
C. working hard will lead to success
D. success is the result of hard work
3.It can be inferred from paragraph 5 that ______.
A. success is a chance
B. We are what we make us
C. thoughts and beliefs are the result of creative mind
D. developing confidence is the only way to future success
4.The last paragraph serves as ______.
A. the proof of the author’s points
B. an introduction to another topic
C. the conclusion of the argument
D. a comparison between two views
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