A taxi driver taught me a million dollar lesson in customer satisfaction and expectation. Motivational speakers charge thousands of dollars to pass 1 this kind of training to business managers and staff. It 2 me only a $12 taxi ride.
I had 3 into Dallas for the sole purpose of calling on a customer. Time was of great importance and my plan included a 4 turnaround trip from and back to the airport. A spotless taxi pulled 5 . The driver rushed to open the passenger door for me and made sure I was 6 seated 7 he closed the door. As he got in the driver's seat, he mentioned that the neatly folded Wall Street Journal next to me was for my use. He 8 showed me several tapes and asked me what type of music I would enjoy. Well! I looked around for a "Watching Camera!" Wouldn't you?
I could not believe the service I was 9 ! I took the opportunity to say, "Obviously you take great 10 in your work. You must have a story to tell" "You bet," he replied, "I used to be in Commercial America. But I 11 that, thinking my best would never be good enough. I decided to find my position in life 12 I could feel proud of being the best I could be. I knew I would never be a rocket scientist, but I love driving cars, being 13 help to others and feeling like I have done a full day's work and done it well. I evaluate my 14 possessions and… wham! I became a taxi driven. One thing I know for 15 is that to be good in my business I can simply just 16 the expectations of my passengers. 17 , to be great in my business, I have to go beyond the 18 expectations! I like both the sound and the return of being 'great' 19 than just getting by on 'average'".
Did I tip him without hesitation? You bet! Commercial America's 20 is the traveling folk's friend!
1.A.by B.a(chǎn)way C.on D.into
2.A.spent B.cost C.wasted D.paid
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4.A.quick B.happy C.long D.far
5.A.up B.out C.a(chǎn)bout D.back
6.A.finally B.carefully C.immediately D.comfortably
7.A.a(chǎn)fter B.when C.before D.a(chǎn)s
8.A.therefore B.then C.indeed D instead
9.A.receiving B.a(chǎn)ccepting C.suffering D.offering
10.A.satisfaction B.part C.pride D.efforts
11.A.became used to B.got tired of C.felt interested in D.was filled with
12.A.when B.how C.where D.that
13.A.of B.on C.in D.w4th
14.A.individual B.single C.only D.personal
15.A.use B.sure C.discussion D.memory
16.A.welcome B.know C.meet D.notice
17.A.Instead B.However C.Besides D.Moreover
18.A.bosses' B.drivers' C.cars' D.customers'
19.A.less B.worse C.better D.fewer
20.A.fortune B.luck C.loss D.chance
科目:高中英語 來源:必修二訓練譯林英語 譯林版 題型:054
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科目:高中英語 來源: 題型:閱讀理解
Last July, my 12-year-old car died on California’s Santa Ana Freeway. It was an hour before sunset, and I was 25 miles from home. I couldn’t reach anyone to pick me up, so I decided to take a bus. Not knowing the routes, I figured I’d just head east.
A bus pulled up, and I asked the driver how far she was going. “Four more lights,” she said. There was another bus I could take from there. This clearly was going to be a long night.
She dropped me off at the end of her route and told me which bus to look for. After waiting 30 minutes, I began to think about a very expensive taxi ride home. Then a bus pulled up. There was no lighted number above its windshield(擋風玻璃). It was out of service. But the door opened, and I was surprised to find that it was the same driver.
“I just can’t leave you here,” she said. “This isn’t the nicest place. I’ll give you a ride home.”
“You’ll drive me home in the bus?” I asked, perplexed(困惑).
“No, I’ll take you in my car,” she said.
“It’s a long way,” I protested.
“Come on, ” she said. “I have nothing else to do.”
As we drove from the station in her car, she began telling me a story. A few days earlier, her brother had run out of gas. A good Samaritan picked him up, took him to a service station and then back to his car. “I’m just passing the favor along, ” she said.
When I offered her money as a thank-you, she wouldn’t hear of it. “That wouldn’t make it a favor, ” she said. “Just do something nice for somebody. Pass it along.”
1. Why did the writer say that he would have a long night?
A. He wondered how long he had to wait for the next bus. B. No driver would give him a ride.
C. He didn’t know the routes. D. He perhaps would have to take a taxi.
2. Judging from its context, the place where the writer waited for the second bus was _______.
A. very quiet and peaceful B. dark without street lights
C. neither clean nor beautiful D. a little unsafe
3. Why did the writer change his mind after waiting for 30 minutes at the end of the route?
A. No bus would come at the time. B. A taxi ride would be more comfortable.
C. He became impatient and a bit worried. D. He knew the driver would never return.
4. The bus driver drove the writer home later because ________.
A. she happened to go in the same direction B. she wanted to do something good for other people
C. her brother told her to do so D. she wanted to earn more money
5. The bus driver hoped that the writer ________
A. would do as she did B. would keep her in memory
C. would give the money to others D. would do her a favor
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科目:高中英語 來源:2011屆河北省石家莊市高三第二次模擬考試英語試卷 題型:完型填空
完形填空(共20小題;每小題l.5分,滿分30分)
閱讀下面短文,從短文后所給各題的四個選項(A、B、C和D)中,選出可以填入空白
處的最佳選項。并在答題卡上將該項涂黑。
Twenty years ago,I drove a taxi for a living.I met 2l people.But none touched me 22 than a woman I picked up late one night.
I received a call from 23 in a quiet part of town.When I arrived at 2:30 a.m.,the building was 24 except for a single light in a ground floor window.I walked to the door and 25 .“Just a minute,”answered a 26 ,elderly voice.After a long pause,the door opened.A small woman 27 her 80s stood before me.Beside her was a small suitcase.I took it to the taxi.a(chǎn)nd then returned to 28 the woman.She took my arm and we walked 29 toward the roadside.
Seated,she gave me 30 .“I’m on my way to a hospice(臨終關(guān)懷醫(yī)院).I'm in no hurry.Can you drive through downtown?” I saw her eyes shining with 31 in the rearview mirror.“I don’t have any 32 left.”she continued.“The doctor says I don’t have very long.”
During the next two hours’ 33 , sometimes she asked me to 34 in front of a particular building or corner and she 35 stare into the darkness.When we got to the destination,she asked,“How much do I 36 you?” “Nothing,”I said.“You 37 make a living.”she answered.“I have 38 passengers,”I replied,and gave her a hug. She held onto me 39 .“You gave an old woman a little moment of joy,” she said.“Thank you.”
After that,I drove aimlessly,lost in thought.People usually believe that our lives center upon great moments. 40 great moments often catch us unaware,beautifully wrapped in what others may consider a small one.
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科目:高中英語 來源:安徽省懷寧中學2009-2010學年度高一下學期期中考試(英語) 題型:完型填空
第二節(jié)完形填空(共20小題;每小題1.5分,共30分)
閱讀下面短文,掌握其大意,從每題所給的A、B、C、D四個選項中,選出最佳選項。
London taxi drivers know the capital like the back of their hands. Just 36 into one of the city’s 22,000 distinctive (有特色的)shaped cars and tell the driver your 37 . No matter how small and obscure (模糊的) the street is, 38 will be able to get you there without any 39 .
The reason London taxi drivers are so 40 is that they have all gone through a very rough training period known as “the knowledge” to get the special license (許可證) 41 to drive taxis. During this period, 42 can take from two to four years, the would-be taxi driver 43 learn the most 44 route to every single road and to every important building in London. To 45 this, most learners go around the city 46 small motorbikes, practicing how to move to and from different points of the city.
Going around London on a small motorbike can have its problems, particularly during the winter. Collin Sinclair, 40, who has been a taxi driver for 15 years, described his 47 period as a time of 48 , sweat and tears. “There was thick snow everywhere and I had to 49 my mother’s tights (緊身褲) because I was so cold,” he said.
Learner taxi drivers 50 several times during their training period 51 government officers. Sinclair thought his exams were a nerve-racking (傷腦筋的) experience. “The officers 52 you, ‘How do you get from Buckingham Palace to the Tower of London?’ and you have to take them there in a very direct line. When you get to the Tower, they 53 say, ‘Well done.’ They will quickly 54 the next question. After five or six questions, they’ll just say, ‘See you in two months time,’ and 55 you know the exam is over.”
36.A. jump B. take C. insert D. sit
37.A. name B. address C. destination D. place
38.A. a driver B. the driver C. and the driver D. drivers
39.A. question B. hesitation C. puzzle D. trouble
40.A. kind B. efficient C. gentle D. sensitive
41.A. made B. taken C. needed D. suited
42.A. it B. which C. that D. what
43.A. has to B. wants to C. must D. need
44.A. easy B. fast C. good D. direct
45.A. achieve B. admit C. know D. find
46.A. ride B. by C. take D. on
47.A. driving B. training C. parking D. working
48.A. hope B. convenienceC. flood D. blood
49.A. dress B. put on C. wear D. dress in
50.A. are taught B. are tested C. are fed up D. are tired
51.A. with B. as C. for D. by
52.A. ask B. tell C. order D. teach
53.A. will B. used to C. won’t D. would
54.A. move on to B. rely on C. stand by D. fill out
55.A. when B. what C. then D. that
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科目:高中英語 來源:2012-2013學年山西省高三第八次模擬考試英語試卷(解析版) 題型:單項填空
—I saw your uncle take a taxi to the airport.Why didn’t you drive him there?
—I ,but my car .
A.would; was fixed B.would have; was fixed
C.would have; was being fixed D.did; was being fixed
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