Question

【題目】Receptionist / Clerical(文職人員的) Assistant / Part Time

Overview

Covenant Care was founded in 1994 by healthcare industry professionals who wanted to create a company that would exceed customer expectations through quality care. Through modest and focused growth, our“Family" has grown to include over 8,000 healthcare professionals in over 55 healthcare and rehabilitation centers. We care for over 4,000 residents and patients in our facilities.

Key Job Function

●Provide timely, friendly, accurate and helpful telephone support.

●Provide information and accurately answer resident and patient, family, employee and visitor inquiries.

●Handle volume of calls and visitors, and distribute messages accordingly.

●Timely and accurately maintain all assigned data bases and list, including residents, emergency telephone numbers, clergy, on call personnel, etc.

Minimum Requirements

●Must possess at a minimum a High School diploma or equivalent.

●Must have at least 2 years’ experience in a clerical position or successfully completed a secretarial science program from an accredited school / college.

●Must meet the general health requirements set forth by the policies of the facility or department which may include a medical and physical examination.

To learn more about Covenant Care and our recent successes, please click on the following link to view our Quality Report.

【1】What do a Clerical Assistant’s duties include?

A.Visiting every resident.B.Caring for patients.

C.Dealing with telephone calls.D.Asking visitors questions.

【2】Which of the following applicants is likely to be employed?

A.A person suffering poor health.B.A person with no work experience.

C.A person who just graduated from high school.D.A person who received training in secretarial work.

【3】Where is this passage most likely from?

A.A web page.B.A magazine.

C.A guidebook.D.A textbook.

Answer 1

【答案】

【1】C

【2】D

【3】A

【解析】

這是一篇應(yīng)用文。是一則招聘文職人員助理的廣告。

【1】

細(xì)節(jié)理解題。根據(jù)Key Job Function中Handle volume of calls and visitors, and distribute messages accordingly. 處理來電和訪客的數(shù)量，并相應(yīng)地分發(fā)信息。由此可知，文職人員助理的職責(zé)包括處理來電。故選C。

【2】

細(xì)節(jié)理解題。根據(jù)Minimum Requirements中Must have at least 2 years’ experience in a clerical position or successfully completed a secretarial science program from an accredited school / college. 必須有至少2年的文書工作經(jīng)驗或成功完成認(rèn)可學(xué)校/學(xué)院的秘書科學(xué)課程。由此可知，接受過秘書工作培訓(xùn)的人，最有可能被錄用。故選D。

【3】

推理判斷題。分析文章可知，這是一則招聘文職人員助理的廣告，以及根據(jù)文章最后一段中To learn more about Covenant Care and our recent successes, please click on the following link to view our Quality Report. 要了解更多有關(guān)Covenant Care和我們最近取得的成功的信息，請單擊以下鏈接查看我們的質(zhì)量報告。由此判斷出，這篇文章來自于網(wǎng)站。故選A。