(C)

A weather map is an important tool for geographers. A succession of three or four maps presents a continuous picture of weather changes. Weather forecasters are able to determine the speed of air masses and fronts(冷暖空氣團(tuán)接觸的鋒)to determine whether an individual pressure area is deepening or becoming shallow and whether a front is increasing or decreasing in intensity. They are also able to determine whether an air mass is retaining its original characteristics or taking on those of the surface over which it is moving. Thus, a most significant function of the map is to reveal a synoptic picture of conditions in the atmosphere at a given time.

All students of geography should be able to interpret a weather map accurately. Weather maps contain an enormous amount of information about weather conditions existing at the time of observation over a large geographical area. They reveal in a few minutes what otherwise would take hours to describe. The United States Weather Bureau issues information about approaching storms, floods, frosts, droughts, and all climatic conditions in general. Twice a month it issues a 30-day “outlook” which is a rough guide to weather conditions likely to occur over broad areas of the United States. These 30-day outlooks are based upon an analysis of the upper air levels which often set the stage for the development of air masses, fronts, and storms.

Considerable effort is being exerted today to achieve more accurate weather predictions. With the use of electronic instruments and earth satellites, enormous gains have taken place recently in identifying and tracking storms over regions which have but few meteorological stations (氣象站). Extensive experiments are also in progress for weather modification(改變)studies. But the limitations of modification have prevented meteorological results except in the seeding of super-cooled, upslope mountainous winds which have produced additional orographic (山岳形態(tài)的) precipitation on the windward side of mountain ranges. Nevertheless, they have provided a clearer understanding of the fundamentals of weather elements.

72.  By reading weather maps, students majoring in geography can         .

    A. design a project of weather modification

    B. interpret the weather condition before the time of observation 

    C. obtain data on atmospheric conditions over a wide area 

    D. survey ever-changing fronts in local meteorological stations

73. A thirty-day forecast is determined by examining         .

     A. daily weather maps                        B. upper air levels

    C. satellite reports                              D. changing fronts

74. The observation of weather conditions by satellites is advantageous because ______.

A. electronic instruments are used

B. it enables man to alter the weather

C. it makes weather prediction more time-consuming

D. information not obtained readily otherwise can be gained

75. At the present time, experiments are being conducted in         .

    A. controlling and influencing weather

    B. determining density of pressure groups

    C. 30-day “outlooks”

    D. predicting storms

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相關(guān)習(xí)題

科目:高中英語(yǔ) 來(lái)源:2011年普通高校招生考試浙江卷英語(yǔ) 題型:050

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  In the more and more competitive service industry it is no longer enugh pro? Customer satisfaction.Today, customer:”delight”is what companies are trying to achieve in order to keep and increase market share.

  It is accepted in the marketing industry, and confirmed by a number of reserches, that customers receiving good service will promote business by telling up to 12 other people; those treated complaints are handled fairly will stay loyal.

  New challenges for customer care have come when people can obtain goods and services through telephone call centers and the Internet.For example, many companies now have to invest(投資)a lot of money in information technology and sta? traming in order to cope with the “phone rage”-caused by delays in answering call, being cut off in mid-conversation or left waiting for long?

  “Many people do not like talking to machines,”days Dr, Storey, senior lecturer in Marketing at City University Business School.”Banks, for example, encourage staff at call centers to use customer data to establish instant and good relationship with then, The aim is to make the customer feel they know you and that you can trust them-the sort of comfortable feelings people have during face-to-face chats with their local branch manager.”

  Recommended ways of creating customer delight include:under-promising and over-delivbering(saying that a repair will be carried out within five hours, but getting it done tithin two? replacing a faulty prodect immediately; throwing in a gift voucher(購(gòu)物禮券)as an unexpected “thank you”

  Reg? Customers; and always returning calls, even when they are compants.

  Aiming for customer delight is all very well, but if services do not? ach the haigh level promised, disappointment or worse will be the result.This can be eased by offering an apolgy and an explanation of why the wervice did not meet usual standards with empathy(for example,”I know how you must feel”), and possible solutions(replace ment, compensation or whatever fairness suggests best meets the case).

  Airlines face some of the toughtest challenges over customer care, Fierce competition has conviced them at that delighting passengers is an important marketing tool, while there is great potential for customer anger over delays? by weathe, unclaimed luggage and technical?

  For British Airways staff, a winning telephone style is considered vital in handling the large volume of calls about bookings and flight times.They are trained to answer quickly,? their name, job title and a “we are here to help”attitude.The company has invested heavily in information technology to make sure that information is available instantly on screen.

  British Airways also says its customer care policies are applied within the company and staff are? each other as customers requiring the highest standards of service.

  Customer care is obiously here to stay and it would be a foolish company that used slpgznd? as we do as we please”.On the other hand, the more customers are promised, the greater the risk of disappointment.

(1)

We can learn from Paragraph 2that ________.

[  ]

A.

complaining customers are hard to satisfy

B.

unsatisfied customers receive better service

C.

satisfied customers catch more attention

D.

well-treated customers promote business

(2)

The writer mentions”phone rage”(Paragraph 3)to show that ________.

[  ]

A.

customers often use phones to express their anger

B.

people still prefer to buy goods online

C.

customer care becomes more demanding

D.

customers rely on their phones to obtain services

(3)

What does the writer recommend to create customer delight?

[  ]

A.

Calling customers regular

B.

Gibing a “thank you “note.

C.

Delivering a quicker service.

D.

Promising more gifts.

(4)

If a manager shoud show his empathy(Paragraph 6), what would be probably say?

[  ]

A.

”I know how upset you must be.”

B.

”I appreciate your understandig.”

C.

”I'm sorry for the delay.”

D.

”I know it's our fault.”

(5)

Customer delight is important for airlines because ________.

[  ]

A.

their telephone style remains unchanged

B.

they are more likely to meet with complaints

C.

the services cost them a lot of money

D.

the policies can be a?

(6)

Which of the following is conveyed in this article?

[  ]

A.

Face-to-face service creates comfortable feelings among customers.

B.

Companies that promise more will naturally attract more cuatomer.

C.

A company should promise less but do more in a competitive market.

D.

Customer delingt is more important for air lines then for banks.

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