A mystery shopper is not a professional spy. Mystery shoppers are the secret eyes of service companies that need reliable judgment of their market competitiveness. However, earning an income as a mystery shopper is a legal job to assess the qualities of the service of a company, and help it grow and succeed. In other words, mystery shopping is about making truthful value judgment of the friendliness of the shopping environment, the helpfulness of the frontline stuff, the abilities of the shopping assistants, etc. You should be able not only to observe all these and make logical conclusions about your overall customer satisfaction, but also to remember details and watch out for particular signs. In the end, you will be asked to write down your impressions, either on paper or on line.

  To be a successful mystery shopper, you need to meet some requirements. First you should feed the company that hires you with correct and reliable information about your shopping experience. Besides, you also need basic writing skills. You should write in a simple and understandable way, but still show both your overall impressions and the details you are asked about.

  Don’t worry if you are a new mystery shopper—the company that hires you should provide you with instructions how to complete your shopping tasks. If the company does not provide you with prior(預(yù)先) training, you should doubt that it might be a mystery shopping test which you should be careful with. Therefore, you should always get instructions about the mystery shopping rules that you have to follow; about the things you should watch out for; about the way to fill in and present your response, etc.  Becoming an experienced mystery shopper pays well. As you’re likely to get more invitations, earn greater income, and be contracted by more mystery shopping companies.

Title  

Work

of a company

Friendly shopping environment

Helpful frontline stuff

 about the overall customer satisfaction

Remember details

Write down your impressions

Shopping experience

Ways

Be provided with prior training

Be careful with

They mystery shopping rules

The things you should be careful with

They way to fill in and present your response

Get more invitations

Get more employment opportunities

【小題1】 A Mystery Shopper/Mystery Shoppers

【小題2】Assess service qualities 

【小題3】Shopping assistants’ abilities 

【小題4】Make logical conclusions 

【小題5】Requirements

【小題6】Basic writing skills

【小題7】mystery shopping tests

【小題8】Get instructions

【小題9】Benefits

【小題10】Earn greater income


解析:

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科目：高中英語 來源：必修一導(dǎo)練英語外研版 外研版 題型：050

閱讀理解

　　Many things about language are a mystery(謎), and many will always remain so．But some things we do know．

　　First, we know that all human beings have a language of some sort．There is no race(種族)of men anywhere on earth so backward that it has no language, no set of speech sounds by which the people communicate with one mother．Furthermore, in historical times, there has never been a race of men without a language．

　　Second, there is no such thing as a primitive(原始的)language．There are many people whose cultures are undeveloped, who are, as we say, uncivilized(不開化的，落后的), but the languages they speak are not primitive．In all known languages we can see complexities that must have been tens of thousands of years in developing．

　　This has not always been well understood; indeed, the direct contrary has often been stated．Popular ideas of the language of the American Indians will illustrate．Many people have supposed that the Indians communicated in a very primitive system of noises．Study has proved this to be nonsense(胡說，沒有根據(jù)的話)．There are, or were, hundreds of American Indian languages, and all of them turn out to be very complicated and very old．They are certainly different from the languages that most of us are familiar with, but they are no more primitive five than English and Greek．

　　A third thing we know about language is that all languages are perfectly adequate．That is, each one is a perfect means of expressing the culture of the people who speak the language．

　　Finally, we know that language changes．It is natural and normal for language to change; the only languages which do not change are the dead ones．This is easy to understand if we look backward in time．Change goes on in all aspects of language．Grammatical features change as do speech sounds, and changes in vocabulary are sometimes very extensive(廣泛的)and may occur very rapidly．Vocabulary is the least stable part of any language．

(1)

In the second paragraph the author thinks that ________．

[　　]

A．

some backward race doesn’t have a language of its own

B．

some race in history didn’t possess a language of its own

C．

any human race, whether backward or not, has a language

D．

some races on earth call communicate without language

(2)

According to the author, people of undeveloped cultures can have ________ languages．

[　　]

A．

complicated

B．

uncivilized

C．

primitive

D．

well-known

(3)

The author has used American Indian languages as an example to show that they are ________．

[　　]

A．

just as old as some well-known languages

B．

just as sophisticated as some well-known languages

C．

more developed than some well-known languages

D．

more complex than some well-known languages

(4)

Which of the following statements is wrong?

[　　]

A．

A language is a means of expressing a particular culture．

B．

All languages can well express their respective cultures．

C．

American Indian languages are as sophisticated as English．

D．

Some languages are better than other languages．

(5)

According to the author, language changes are most likely to occur in ________．

[　　]

A．

grammar

B．

pronunciation

C．

vocabulary

D．

intonation

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科目：高中英語 來源： 題型：閱讀理解

A mystery shopper is not a professional spy. Mystery shoppers are the secret eyes of service companies that need reliable judgment of their market competitiveness. However, earning an income as a mystery shopper is a legal job to assess the qualities of the service of a company, and help it grow and succeed. In other words, mystery shopping is about making truthful value judgment of the friendliness of the shopping environment, the helpfulness of the frontline stuff, the abilities of the shopping assistants, etc. You should be able not only to observe all these and make logical conclusions about your overall customer satisfaction, but also to remember details and watch out for particular signs. In the end, you will be asked to write down your impressions, either on paper or on line.

  To be a successful mystery shopper, you need to meet some requirements. First you should feed the company that hires you with correct and reliable information about your shopping experience. Besides, you also need basic writing skills. You should write in a simple and understandable way, but still show both your overall impressions and the details you are asked about.

  Don’t worry if you are a new mystery shopper—the company that hires you should provide you with instructions how to complete your shopping tasks. If the company does not provide you with prior(預(yù)先) training, you should doubt that it might be a mystery shopping test which you should be careful with. Therefore, you should always get instructions about the mystery shopping rules that you have to follow; about the things you should watch out for; about the way to fill in and present your response, etc.  Becoming an experienced mystery shopper pays well. As you’re likely to get more invitations, earn greater income, and be contracted by more mystery shopping companies.

Title  

Work

of a company

Friendly shopping environment

Helpful frontline stuff

 about the overall customer satisfaction

Remember details

Write down your impressions

Shopping experience

Ways

Be provided with prior training

Be careful with

They mystery shopping rules

The things you should be careful with

They way to fill in and present your response

Get more invitations

Get more employment opportunities

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            Most of us are used to seasons. Each year, spring follows winter, which follows autumn, which follows summer, which follows spring. And winter is colder than summer. But the earth goes through temperature cycles over much longer periods than those that we experience. Between 65,000 and 35,000 years, the planet was much colder than it is now .During that time the temperature also changed a lot,  with periods of warming and cooling. Ice melted during the warm periods, which made sea levels rise. Water froze again during the cold periods.

            A new study from Switzerland throws light on where ice sheets（冰川）inched during the ice age. It now seems that the ice melted at both ends of the earth, rather than just in either northern or southern regions.

            This surprised the researchers from the University of Bern. Scientists have long assumed（假設(shè)）that most of the ice that melted was in the Northern hemisphere（半球）during the 30,000-year long ice age. That belief was held because the North Pole is surrounded by land, while the South Pole is surrounded by the Antarctic Ocean. It is easier for ice sheets to grow on land .If surrendered by sea the ice can easily just slip into the ocean instead of building up.

            The researchers used a computer model to look at ways the ice could melt and how it might affect sea levels. They compared these results to evidence of how temperatures and currents actually changed during that time. The model showed that if it was only in the Northern hemisphere that ice melted, there would have been a bigger impact（影響）on ocean currents （洋流）and sea temperatures than what actually happened. Studies suggest that melting just in the Southern hemisphere would have been impossible, too. The only reasonable conclusion, the scientists could make, was that ice melted equally in the North and the South.

            It is still a mystery as to what caused the temperature changes that caused the ice to melt.

The North Pole is surrounded by land ,while the South Pole is surrounded by the Antarctic Ocean. So scientists thought that       .

            A．most of the ice melted in the Northern hemisphere

            B．most of the ice melted in the Southern hemisphere

            C．The North Pole is colder than South Pole

            D．The South Pole is colder than North Pole

We can learn from the passage      .

            A．the ice can easily just slip into the ocean

            B．volcanoes caused the ice to melt

            C．melting just in the Northern hemisphere would have been impossible

            D．researchers often use the computer models to help their research work

The scientists are not sure       .

            A．how long the ice age lasted   

            B．where ice sheets melted during the ice age .

            C．what caused the temperature changes 

            D．what the earth is made up of

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            A．The researchers want to know how the melting of ice might affect sea levels by the

        computer model.

            B．Studies show ice melted equally in the North and the South during the ice age.

            C．Most of the ice melted in the Northern hemisphere（半球）during the 30,000-year long

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The power of words, then, lies in their association-the thing they bring up before our minds. Words become filled with meaning for us by experience; and the longer we live, the more certain words recall to us the glad and the sad events of our past; and the more we read and learn, the more the number of words that mean something to us increase.

Great writers are those who not only have great thoughts but also express these thoughts in words which appeal powerfully to our minds and emotions. This charming and telling use of words is what we call literary style. Above all, the real poet is a master of words. He can convey （表達(dá)，傳遞）his meaning in words which sing like music, and which by their position and association can move men to tears. We should, therefore, learn to choose our words carefully and use them accurately, or they make our speech silly and vulgar.（粗俗的）

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A．He is less than a master of words.

B．His style is always charming.

C．His poem can move men to tears.

D．He can express his ideas in words that sing like music.

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A．From the words themselves. 　　

B．From their characteristics.

C．From their curiosity.

D．From their association.

What is the main idea of the passage?　

A．The importance of choosing words.

B．Where the real power of words come from.

C．What great writers are like.

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根據(jù)所給的中文和括號(hào)內(nèi)的語法提示, 把下面句子翻譯成英語,寫在答題卷相應(yīng)的橫線上。
【小題1】 我覺得很奇怪他睡得那么少卻能夠干得那么賣力。（賓語從句）
I find ______ ________ ______ he is able to work so hard with so little sleep.
【小題2】 這兩姐妹一定是吵架了，因?yàn)樗齻兓ゲ焕聿恰?must have done)
The sisters _______ _______ _______ an argument, for they are no longer talking to each other.
【小題3】 那位老師和兩個(gè)學(xué)生參加了會(huì)議。（主謂一致）
The ________ with two ________ ________ at the meeting.
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_______ prevented him from _______ our meeting still ______ a mystery.
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Without ______ ______ _______ her desk, the teacher already knew which student was talking in class.  

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