【題目】A cafe in Virginia, America, has come up with a method to convince customers to be more polite.

A sign advertises different costs for a cup of coffee depending on how polite the customer is when ordering. The prices are listed with the typical phrases a customer might use when placing their order. They include: “Small coffee” at $5, “small coffee please” at $3 and “hello, one small coffee please” at $1.75.

A passer-by took a photo of the sign and posted the image online. This isn’t the first time that a coffee shop has attempted to teach customers a lesson. The Petite Syrah cafe in Nice, on the French Riviera, charged customers 7 for “a coffee”, but a more affordable 4.25 for “a coffee please”.

Fabrice Pepino, manager of Petite Syrah, explained the reason: “It started as a joke because at lunchtime people would come in very stressed and were sometimes rude to us when they ordered a coffee.” He added: “I know people say that French service can be rude but it’s also true that customers can be rude when they’re busy.”

The American cafe will be hoping to follow in the footsteps of the Petite Syrah cafe as the original coffee shop proved a success in changing customers’ behaviors. Pepino said that he had noticed a huge difference in the behaviors of his customers after a few days of the sign being on show.

【1】If a customer orders a coffee politely, the cafe will ________.

A. present him/her a gift as a reward

B. charge him/her less money

C. offer him/her the coffee for free

D. teach him/her a good lesson

【2】It can be known from the passage that ________.

A. the cafe in Virginia is the first coffee shop to do so

B. people don’t believe the strategy because it is a joke

C. the French cafe made the rule just for fun at first

D. both French service and French customers are rude

【3】What do you know about the strategy of the Petite Syrah cafe?

A. It is useless. B. It is boring.

C. It is unacceptable. D. It is effective.

【答案】

【1】B

【2】C

【3】D

【解析】本文是一篇說明文，主要介紹了美國和法國的兩個(gè)咖啡廳獨(dú)特的收費(fèi)方式：客人點(diǎn)咖啡時(shí)越有禮貌收費(fèi)越少。

【1】細(xì)節(jié)理解題。根據(jù)第一段中“A sign advertises different costs for a cup of coffee depending on how polite the customer when ordering”可知，對客人的收費(fèi)是根據(jù)客人的禮貌程度，客人越禮貌，收費(fèi)越少。故B為正確選項(xiàng)。

【2】細(xì)節(jié)理解題。根據(jù)第四段Fabrice Pepion的話“It started at a joke…”可知，法國咖啡廳最初制定這個(gè)規(guī)則是開玩笑，為了有趣。故c為正確選項(xiàng)。

【3】細(xì)節(jié)理解題。根據(jù)最后一段“Pepino said that he had noticed a huge difference in the behaviors of his customers after a few days of the sign being on show”可知，Pepino認(rèn)為策略已經(jīng)產(chǎn)生了很大的成果。Effective有效的、起作用的。故D為正確選項(xiàng)。

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