W: Next, please.

M: Hi, I bought this DVD player here last Saturday,   61  .

W: What’s the matter with it?

M: Well, several things. First of all,   62  .

W: Did you put the batteries in it?

M: Yes, of course, but it still didn’t work.   63  . It also doesn’t move fast forward when I am playing a DVD.

W: Well,   64  . I have never seen this with any of the models made by this brand. Do you want to change it or return it?

M:   65  .

W: Okay, do you have the receipt?

M: Yes, here it is.

A.      the remote (遙控器) doesn’t work

B.      I’d like to return it

C.      I couldn’t change any of the functions on the display

D.     but it’s not working properly

E.      I’m sure that it’s just a problem with this player

F.      It’s nothing good

G.     It’s up to you