【題目】聽下面一段較長對話，回答以下小題。

【1】What does the man want to do with the vacuum?

A.Return it.B.Have it repaired.C.Get a new one.

【2】What’s the man’s phone number?

A.731-786-0234.B.713-768-0234.C.713-786-0234.

【3】What does the woman advise the man to do first?

A.Give the office a call first.

B.Drive to 878 Fennel South.

C.Write down her phone number.

【答案】

【1】B

【2】C

【3】A

【解析】

【原文】


W: Hi. This is the Customer Service. How can I help you?

M: Hi. I bought one of your vacuums from Spend-Wart. It’s broken now.

W: Is it under warranty(在保修期內(nèi))?

M: I think so. I bought it four months ago.

W: Yes, it is still covered by our warranty. Tell me the model number of your vacuum, please.

M: OK. The model number is 6594-C.

W: What’s your address, your name and your phone number?

M: 906 Ottawa street. My name is David Yang. My phone number is 713-786-0234.

W: OK. There are two Customer Service Offices in your area. The nearest one is Chadwich and Hacks Appliances.

M: Could you tell me where the office is located?

W: Sure. 878 Fennel South.

M: Oh, I know that place. It’s only two minutes’ drive.

W: You have to call the office first.

M: All right. Thank you very much for your help.

W: My pleasure.

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