6．假設(shè)你是李華，兩周前你從網(wǎng)上訂購(gòu)了一套英語(yǔ)書(shū)蟲(chóng)系列讀物（Bookworm Series），昨天才收到貨，且包裝破損、數(shù)量不足．請(qǐng)就此向網(wǎng)點(diǎn)客服寫(xiě)郵件投訴．要點(diǎn)如下：
1．介紹購(gòu)物情況；
2．反映存在問(wèn)題；
3．提出解決方案．
注意：
1．詞數(shù)100左右；
2．可以適當(dāng)增加細(xì)節(jié)，以使行文連貫；3．開(kāi)頭語(yǔ)已為你寫(xiě)好，不計(jì)入總次數(shù)．
To whom it may concern，
I'm one of your customers．I ordered a set of Bookworm Series on your website two weeks ago，but I didn't receive them until yesterday．（介紹購(gòu)物情況）
And much to my disappointment，the books were so poorly packed up that the cover of one book was torn．【高分句型】To make matters worse，it is not a complete set，as I found one book missing．【高分句型】（反映存在問(wèn)題）
It's bad to have received such poor service，and I believe I have every right to ask you to deal with this problem．I hope that you either return my money or deliver a new set of books to me．Besides，I'd like to be informed of the process of your dealing with my complaint．（提出解決方案）
Looking forward to your reply．
Li Hua．

分析 本文是一篇提綱作文．根據(jù)所提供的材料信息，向網(wǎng)店客服寫(xiě)一封電子郵件．投訴兩周前詞網(wǎng)上訂購(gòu)的一套英語(yǔ)書(shū)蟲(chóng)系列讀物到貨時(shí)包裝破損，數(shù)量不足的問(wèn)題．寫(xiě)作時(shí)人稱(chēng)以第一人稱(chēng)和第三人稱(chēng)為主，時(shí)態(tài)以一般現(xiàn)在時(shí)為主．寫(xiě)作要點(diǎn)：1．介紹購(gòu)物情況； 2．反映存在問(wèn)題； 3．提出解決方案．重要短語(yǔ)：order sth （訂購(gòu)某物），a set of…（一套），on your website （在網(wǎng)上），much to one's disappointment（使某人失望是），be packed up （打包），be torn（被撕壞），to make matters worse（使事情更糟的是），have every right to （有權(quán)做某事），deal with （處理），be informed of（被通知，被告知某事），the process of （…的過(guò)程），look forward to（期望…）．
【高分句型】
1．And much to my disappointment，the books were so poorly packed up that the cover of one book was torn．短語(yǔ)"much to my disappointment"意為"使某人失望的是"結(jié)構(gòu)為"much to one's+名詞/to one's great+名詞"，使某人的…是，如：much to one's surprise/joy等．句中有"so+形容詞+that+從句"，意為"如此…以致于…"，引導(dǎo)結(jié)構(gòu)狀語(yǔ)從句．
2．To make matters worse，it is not a complete set，as I found one book missing．句中由as引導(dǎo)的時(shí)間狀語(yǔ)從句，"當(dāng)…的時(shí)候"．"To make matters worse，使事情更糟的是"，在句中作獨(dú)立成分．

解答 To whom it may concern，
　　I'm one of your customers．I ordered a set of Bookworm Series on your website two weeks ago，but I didn't receive them until yesterday．（介紹購(gòu)物情況）
And much to my disappointment，the books were so poorly packed up that the cover of one book was torn．【高分句型】To make matters worse，it is not a complete set，as I found one book missing．【高分句型】（反映存在問(wèn)題）
      It's bad to have received such poor service，and I believe I have every right to ask you to deal with this problem．I hope that you either return my money or deliver a new set of books to me．Besides，I'd like to be informed of the process of your dealing with my complaint．（提出解決方案）
      Looking forward to your reply． 
                                                                                                                                                                                          Yours sincerely，
                                                                                                                                                                                                  Li Hua

點(diǎn)評(píng) 英語(yǔ)寫(xiě)作是一項(xiàng)主觀性較強(qiáng)的測(cè)試題．它不僅考查學(xué)生的寫(xiě)作基礎(chǔ)而且還考查學(xué)生在寫(xiě)作過(guò)程中綜合運(yùn)用語(yǔ)言的能力．在撰寫(xiě)時(shí)要注意主謂語(yǔ)一致，時(shí)態(tài)呼應(yīng)，用詞貼切等．要提高英語(yǔ)寫(xiě)作水平，需要兩方面的訓(xùn)練：一是語(yǔ)言基礎(chǔ)方面的訓(xùn)練，要有扎實(shí)的造句、翻譯等基本功，即用詞法、句法等知識(shí)造出正確無(wú)誤的句子；二是寫(xiě)作知識(shí)和能力 方面的訓(xùn)練以掌握寫(xiě)作方面的基本方法和技巧．

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科目：高中英語(yǔ) 來(lái)源： 題型：閱讀理解

5．Proudly reading my words，I glanced around the room，only to find my classmates bearing big smiles on their faces and tears in their eyes．Confused，I glanced toward my stone-faced teacher．Having no choice，I slowly raised the report I had slaved over，hoping to hide myself．"What could be causing everyone to act this way？"
Quickly，I flashed back to the day Miss Lancelot gave me the task．This was the first real talk I received in my new school．It seemed simple：go on the Internet and find information about a man named George Washington．Since my idea of history came from an ancient teacher in my home country，I had never heard of that name before．As I searched the name of this fellow，it became evident that there were two people bearing the same name who looked completely different!One invented hundreds of uses for peanuts，while the other led some sort of army across America．I stared at the screen，wondering which one my teacher meant．I called my grandfather for a golden piece of advice； flip （擲） a coin．Heads-the commander，and tails-the peanuts guy．Ah!Tails，my report would be about the great man who invented peanut butter，George Washington Carver．
Weeks later，standing before this unfriendly mass，I was totally lost．Oh well，I lowered the paper and sat down at my desk，burning to find out what I had done wrong．As a classmate began his report，it all became clear，"My report is on George Washington，the man who started the American Revolution．"The whole world became quite!How could I know that she meant that George Washington？
Obviously，my grade was awful．Heartbroken but fearless，I decided to turn this around．I talked to Miss Lancelot，but she insisted：No re-dos； no new grade．I felt that the punishment was not justified，and I believed I deserved a second chance．Consequently，I threw myself heartily into my work for the rest of the school year．Ten months later，that chance unfolded as I found myself sitting in the headmaster's office with my grandfather，now having an entirely different conversation．I smiled and flashed back to the embarrassing moment at the beginning of the year as the headmaster informed me of my option to skip the sixth grade．Justice is sweet!
9．What did the author's classmates think about his report？B
A．interesting        
B．ridiculous．
C．boring．
D．puzzling．
10．Why was the author confused about the task？A
A．He was unfamiliar with American history．
B．He followed the advice and flipped a coin．
C．He forgot his teacher's instruction．
D．He was new at the school．
11．The underlined word"burning"in Para.3probably meansD．
A．a(chǎn)nnoyed       
B．a(chǎn)shamed           
C．ready             
D．eager
12．In the end，the author turned things aroundB．
A．by redoing his task
B．through his own efforts
C． with the help of his grandfather
D．under the guidance of his headmaster．

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