12．Too often we accuse others of not listening，pretending that we ourselves are faultless，yet we know that many of the mistakes we make come about because we haven't listened carefully enough．We get things wrong because we haven't quite understood what someone meant when they were talking to us．Anyone who has ever taken the minutes of a long meeting will know how hard it's to remember--despite the benefit of notes--exactly what everyone said．But success depends on getting things right--and that means listening．
Listening isn't the same thing as hearing； it's not an effort actively．It demands attention and concentration．It may mean quizzing the speaker for additional information or for clarification-it's always better to ask than to continue regardless and get things wrong．However，if you allow your mind to wander onto something else，even for a few minutes，you'll miss what the speaker is saying-probably at the very moment when he/she is saying something critical（關(guān)鍵的）．And not having heard，you won't knw you've missed anything until it's too late．
The most common bad habit we have is to start thinking of what we're going to say about the subject long before the other speaker has finished．We then stop listening．Even worse，this often adds rudeness to inattentiveness，as once you've decided what to say there's a fair chance you'll interrupt to say it．Good listeners don't interrupt．In fact it's often worth explaining the main idea of what you've just been told before continuing to make your own points．Nobody is offended（使惱怒） by this and it shows you have listened well．
Above all，be patient and accept that many people aren't good communicators．It's helpful to remember that the ways people move and position themselves while they're speaking can reveal（透露） much about what they're saying．Equally important，you should put yourself in the other person's place； it'll help you understand what they are getting at and form a response．But don't be too clever．Faced with a know-all，many people keep quiet because they see no point in continuing．
32．Which of the following can best replace the underlined part？A
A．what they imply
B．what they lack
C．what they attack
D．what they achieve
33．We know the following from the last paragraph EXCEPTD．
A．we should think more of others while having a talk．
B．a(chǎn) number of people are not good at communicating．
C．body gestures can tell a lot about what people are saying．
D．faced with a know-all，we should try our best to be clever．
34．What lesson can we learn from this passage？A
A．Listening inattentively may lead to your failure in talk．
B．We should blame ourselves for not understanding others．
C．Don't accuse others of not listening while talking with them．
D．Think carefully of what you'll say before the speaker finishes．
35．Which is the best title for this passage？B
A．Don't Be Too Clever
B．Be a Good Listener
C．Don't Miss Anything Critical
D．Think of the Speaker．
分析 這篇文章講的是傾聽（listening）的重要性．一個好的管理者必然是一個好的傾聽者，所以要講究傾聽的藝術(shù)．
解答 32．A 句意理解題．根據(jù)句子Equally important，you should put yourself in the other person's place．it'll help you understand what they are getting at and form a response．同樣重要的是，你應(yīng)該設(shè)身處地為別人考慮．這將幫助你理解他們在做什么，并形成一個反應(yīng)．what they are getting at 的意思應(yīng)該是"他們的意思是什么"，所以答案選A．
33．D細(xì)節(jié)理解題．根據(jù)句子 But don't be too clever．Faced with a know-all，many people keep quiet because they see no point in continuing．可見面對一個眾所周知的人，不必要太聰明，所以D選項說盡自己最大努力聰明起來是錯誤的，故答案選D．
34．A 推理判斷題．根據(jù)句子we know that many of the mistakes we make come about because we haven't listened carefully enough．我們知道我們犯的許多錯誤都是因為我們沒有認(rèn)真聽．可見不注意傾聽會導(dǎo)致談話的失敗，所以答案選A．
35．B 標(biāo)題歸納題，本篇文章講的是傾聽（listening）的重要性．一個好的管理者必然是一個好的傾聽者，所以要講究傾聽的藝術(shù)．所以答案選B．
點評 閱讀理解題測試考生在閱讀基礎(chǔ)上的邏輯推理能力，要求考生根據(jù)文章所述事件的邏輯關(guān)系，對未說明的趨勢或結(jié)局作出合理的推斷；或根據(jù)作者所闡述的觀點理論，對文章未涉及的現(xiàn)象、事例給以解釋．考生首先要仔細(xì)閱讀短文，完整了解信息，準(zhǔn)確把握作者觀點．
