Question

【題目】 The Hotel Wake-up Call Gets Personal

Here’s a wake-up call: The hotel front desk will do one better than ringing your phone in the morning. They’ll send an actual human being to your room. Don’t worry. They won’t come in and kiss you good morning. 【1】

Never mind that most travelers nowadays have smart phones with built-in alarm clocks. 【2】 Here are some examples. At the Wolcott Hotel, if a wake-up call is unanswered, they will send an employee to your door. At Las Ventanas al Paraiso, an employee shows up at your room to wake you up with tea, coffee and breakfast bread. At the Mandarin Oriental, a person rather than an automated system will call to wake you up. 【3】

Hotels have always taken the wake-up call seriously. 【4】 If you don’t get your call within five minutes of the requested time, you won’t have to pay for your room. Travelers, too, still want to have an option of a wake-up call. A study of 285 guests at Crown Plaza found that 53% considered a wake-up call very important.

【5】 In the late 1980s, hotels turned to automated systems. Then all you’d get was a ring and silence. In the ever-competitive race for loyal customers, however, many hotels are now getting creative with the wake-up call. Some hotels even have recordings of celebrity voices. And more hotels will go back to the old in-person system of wake up calls.

A. But they might bring you coffee.

B. If you don’t answer, you’ll get a wake-up knock.

C. Crown Plaza, for instance, has a wake-up call guarantee.

D. But the wake-up call became less personal over the years.

E. The hotel gets 15 to 30 requests for wake-up calls each day.

F. The human wake-up call is a way to personalize a guest's stay.

G. Some guests sleep through the call, while others turn their phone ringers off.

Answer 1

【答案】

【1】A

【2】F

【3】B

【4】C

【5】D

【解析】

本文是說明文。文章介紹了酒店的叫醒電話服務(wù)正變得更加個性化。

【1】根據(jù)上文They’ll send an actual human being to your room. Don’t worry. They won’t come in and kiss you good morning.(他們會派一個人去你的房間。別擔心。他們不會進來吻你道早安)可知，A項：But they might bring you coffee.(但是他們可能會給你帶咖啡來)與前句They won’t come in and kiss you good morning.形成轉(zhuǎn)折關(guān)系，符合文意。故選A。

【2】根據(jù)下文Here are some examples. At the Wolcott Hotel, if a wake-up call is unanswered, they will send an employee to your door.(下面是一些例子。在沃爾科特酒店，如果叫醒電話無人接聽，他們會派一名員工到你的門口)可知，F項：The human wake-up call is a way to personalize a guest’s stay.(真人叫醒服務(wù)是一種個性化客人入住的方式)符合文意。故選F。

【3】根據(jù)上文At the Mandarin Oriental, a person rather than an automated system will call to wake you up.(在文華東方酒店，叫醒你的是一個人，而不是一個自動系統(tǒng))及列舉的其他酒店的做法可知，如果你不接叫醒電話，會有人親自去叫醒你。B項：If you don’t answer, you’ll get a wake-up knock.(如果你不接電話，就會有人來叫醒你)符合文意。故選B。

【4】根據(jù)下文A study of 285 guests at Crown Plaza found that 53% considered a wake-up call very important.(一項對皇冠假日酒店285名客人的調(diào)查發(fā)現(xiàn)，53%的人認為叫醒電話非常重要)以及上文Hotels have always taken the wake-up call seriously.(酒店總是認真對待叫醒電話。)可知，此處在介紹皇冠假日酒店的做法。C項：Crown Plaza, for instance, has a wake-up call guarantee.(例如，皇冠假日酒店(Crown Plaza)就提供叫醒服務(wù)保證)符合文意。故選C。

【5】根據(jù)下文In the late 1980s, hotels turned to automated systems. Then all you’d get was a ring and silence.(20世紀80年代末，酒店轉(zhuǎn)向了自動化系統(tǒng)。你只會得到一個電話和一片寂靜)可知，在過去，叫醒服務(wù)轉(zhuǎn)向自動化系統(tǒng)，顧客只會收到一個電話，不會有人親自來叫醒你。D項：But the wake-up call became less personal over the years.(但多年以來，這種叫醒電話變得不那么個性化了)符合文意。故選D。

七選五題型主要考查上下文的理解與推斷，雖然文章整體難度一般低于閱讀理解，但是卻給很多同學造成了很大的心理障礙。在這里提醒同學們，首先要克服心理障礙，同時要注意方式方法。其次，注意設(shè)空前后的句子，因為這些句子之間是順承和聯(lián)系的，所有一定要聯(lián)系和理解上下文的語境。例如第4小題，根據(jù)下文A study of 285 guests at Crown Plaza found that 53% considered a wake-up call very important.（一項對皇冠假日酒店285名客人的調(diào)查發(fā)現(xiàn)，53%的人認為叫醒電話非常重要）可知，此處在介紹皇冠假日酒店的做法。C項Crown Plaza, for instance, has a wake-up call guarantee.（例如，皇冠假日酒店(Crown Plaza)就提供叫醒服務(wù)保證）符合文意。其中原文中的Crown Plaza與C選項中的Crown Plaza相對應(yīng)。故選C。